Financial Services and Technology GTM - Program and Solution Manager

About the position

As the Financial Services and Technology GTM - Program and Solution Manager, you will lead solution strategy and activation for Financial Services and Technology, responsible for solution definition, solution design, solution delivery and scaling, and solution tracking. This role is crucial in ensuring that our Financial Services and Technology solutions are successful.

Responsibilities

• Drive end-to-end solution success across the organization, with expertise in Financial Services and Technology industry for solution development and operational rigor to execute.
• Drive cross-functional teams to align on and execute solution delivery.
• Define the elements of a successful Industry solution and size of the prize, including addressable market, penetration, and flagship customers for key Financial Services and Technology solutions.
• Oversee program delivery for technical solution design and product integrations, including timelines, dependencies, risks.
• Manage and support execution and deliverables of the solution, working closely with Industry GTM and other stakeholders, including: solution first-call-decks, solution storyboard and demo delivery, solution customer transformation stories, other critical solution collateral and enablement content.
• Manage and support scaling of solutions across the org, including: support successful solution enablement in the field, support solution scaling with partners, support to ensure global alignment for sales and solution plays.
• Track and measure solution success.
• Develop program scope and objectives, actively manage roadblocks and risks, and deliver on business outcomes.
• Orchestrate program execution, coordinate resources and deliverables across multiple workstreams and manage cross functional stakeholders.
• Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business.
• Provide regular updates on the program to senior management stakeholders.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years of work experience, with extensive experience in the Financial Services Industry and business solutions where you have designed and executed solutions that have innovated the industry.
• Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions.
• High energy, disciplined execution and prioritization skills, and willingness to do whatever it takes to deliver results.
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.

Nice-to-haves

• Experience in self-serving data through Tableau and/or PowerBI instances.
• Expertise in the enterprise software/SaaS industry.
• Experience with ServiceNow.

Benefits

• Base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.