Flexible Consumption Billing Implementation Manager

About the position

Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That's the power of driving disruption. That's Customer. Recruiting for this role ends on May 9, 2025.

Responsibilities

• Provide service excellence by identifying key client business issues
• Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
• Evaluate and validate analysis and developing recommendations for the client in the context of the overall engagement
• Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance

Requirements

• 5+ years experience in subscription billing within professional services/consulting, or industry, specifically focused on delivering cloud-based subscription billing solutions
• 5+ years experience with end-to-end implementations of Subscription Billing solutions (e.g. Zuora Billing, Oracle NetSuite, SAP BRIM)
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available
• A Bachelor's degree

Nice-to-haves

• Strong understanding of lead-to-cash and record-to-report processes and end-to-end architectures
• Experience and in-depth understanding of all aspects of the SDLC including Design, Build, QA, UAT and Support
• Strong understanding of Agile and Scrum methodologies
• Experience with architecture assessments and developing roadmaps to implement subscription billing solutions
• Experience with designing and configuring cloud/SaaS billing solutions in complex environments
• Experience designing integrations with upstream (Ordering, Provisioning) and downstream ERP (GL) applications
• Experience managing teams ranging 5+ people
• An advanced degree

Benefits

• Broad range of benefits offered by Deloitte
• Opportunities for professional development and mentorship
• Inclusive culture that empowers unique perspectives
• Participation in a discretionary annual incentive program