Flight Operations Quality Assurance (FOQA) Program Manager

About the position

The Flight Operations Quality Assurance (FOQA) program manager position will oversee the FOQA and LOSA Program. This position will interact with company managers, union representatives and the FAA. The role involves managing the FOQA program, preparing and facilitating meetings, maintaining databases, tracking safety issues, and disseminating information to stakeholders. Additionally, the manager will be responsible for the Line Operation Safety Audit Program (LOSA) and will represent PSA Airlines in various safety working groups.

Responsibilities

• Manage the FOQA program.
• Prepare/Facilitate all of the FOQA Monitoring Team (FMT) Meetings.
• Prepare/Facilitate the FOQA Steering Committee Meeting.
• Maintain the FOQA event database.
• Maintain parameter definition event sets and coordinate necessary changes with the FMT.
• Maintain a FOQA history log of all corrective actions.
• Track the effectiveness of all FMT Recommendations/Corrective Actions.
• Track/Trend the top safety issues out of the FOQA program.
• Create Recommendations to the company from the FMT.
• Coordinate with relevant operational areas to ensure FOQA findings are validated and addressed.
• Disseminate FOQA information to PSA stakeholders.
• Develop and maintain the FOQA documentation (I&O Plan and FOQA MOU).
• Manage and maintain the Aerobytes program.
• Create Safety Promotional materials (Quarterly FOQA Scorecard, FOQA Bulletins, LOSA Bulletins, etc.).
• Interface with the Maintenance Department regarding exceedances.
• Interface with other departments, FAA, and union representatives regarding safety issues.
• Conduct safety promotional presentations to increase knowledge of the FOQA program.
• Help maintain the PSA Flight Safety Index.
• Manage the Line Operation Safety Audit Program (LOSA).
• Prepare and Facilitate the LOSA Steering Committee Meeting.
• Select and train pilot observers for the LOSA program.
• Analyze LOSA data and create reports for stakeholders.
• Represent PSA Airlines in the Aviation Safety Analysis and Information Sharing Program (ASIAS) working groups.
• Assist with the International Air Transport Association (IATA) Operational Safety Audit (IOSA).
• Work with the SMS Operations Data Analysis Group (ODAG), Operations Standards Board (OSB), and Company Standards Board.
• Responsible for the Company's Security and Safety Management System (SMS) and associated outputs.
• Perform other duties as assigned.

Requirements

• Commercial Pilot Certificate.
• Excellent writing/communication skills.
• Ability to perform statistical analysis.
• Proficient computer skills with Microsoft Office programs.
• Ability to speak/read/write in English.
• Must be authorized to work in the U.S.

Nice-to-haves

• Previous supervisory experience.
• Bachelor's Degree in Aviation or Aviation Safety.
• One year of FOQA related experience.
• CRJ experience.

Benefits

• Travel privileges on the American Airlines global network.
• A generous vacation plan.
• 401(k) with company match.
• American Airlines Group (AAG) profit-sharing and bonus opportunities.
• Choice of three health plan options with nationwide coverage.
• Premium dental coverage.
• Vision plan options including coverage for glasses and contacts.
• Benefits navigation services.
• Access to 24-hour virtual urgent care services.
• Family planning and fertility treatment.
• LGBTQ+ friendly services including gender affirming care.
• Company-paid Life and AD&D Insurance.
• Short-term and Long-term Disability insurance.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Comprehensive Employee Assistance Program.