Float Member Service Advisor

Full-time - Entry Level

About the position

The Member Service Advisor (MSA) at Reliant Credit Union plays a crucial role in providing exceptional service to members, representing the credit union's values and culture. This full-time position requires flexibility to meet business needs across various branches in Wayne and Ontario County, ensuring a positive member experience through routine transactions and product recommendations.

Responsibilities

• Provide a positive member experience.
• Perform routine member transactions in a professional, confidential, and accurate manner.
• Assure that Reliant products and services are provided to our members.

Requirements

• High school diploma or equivalent is desired.
• Previous cash handling, sales or customer service experience.
• Professional and positive attitude, with a desire to help others.
• Confidence to recommend products and services.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment independently as well as with a team.
• Ability to work a flexible schedule, including Saturdays.

Benefits

• 401k retirement plan
• Life insurance benefits
• Insurance coverage options
• Career clothing
• Employee perks