FOH Manager

Red O Westlake VillageWestlake Village, CA
399d$75,000 - $85,000

About The Position

The FOH Manager at Red O Westlake Village is responsible for overseeing daily restaurant operations, ensuring a high level of guest satisfaction, and managing staff effectively. This role involves a combination of operational management, staff training, and customer service, with a focus on maintaining safety protocols and adhering to company standards.

Requirements

  • Proven experience in restaurant management or a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle customer complaints and resolve issues effectively.
  • Knowledge of budgeting and financial management in a restaurant setting.

Nice To Haves

  • Experience with liquor, wine, and beer programs.
  • Familiarity with COVID-19 safety protocols and compliance.

Responsibilities

  • Oversee daily restaurant operations and ensure compliance with company standards.
  • Hire and train staff, coordinating employee schedules and managing payroll.
  • Order supplies and manage budgets effectively.
  • Resolve customer complaints and ensure guest satisfaction.
  • Monitor the dining area and maintain high service standards during peak hours.
  • Complete administrative tasks including petty cash reconciliations and payroll errors.
  • Supervise department staff and ensure proper training and adherence to service standards.
  • Promote bar sales and manage beverage inventory levels.
  • Create incentive programs to motivate staff and enhance sales.
  • Attend weekly management meetings and engage with the executive team.

Benefits

  • Competitive salary ranging from $75,000 to $85,000 per year.
  • Opportunities for professional development and training.
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