Lamain Industries - Leavenworth, KS
posted 3 months ago
As the Grocery Support Operations - Project Manager at LaMain Industries, you will play a crucial role in leading our facility service teams to ensure the seamless operation of a US military commissary. This position requires a unique blend of leadership, project management skills, and hands-on team support, along with a deep understanding of commissary operations, standards, and requirements. You will be responsible for managing daily operations, executing projects, allocating resources, and ensuring adherence to timelines, budgets, and quality standards. This is not a typical desk job; you will be expected to take a proactive and hands-on approach in supporting your team and driving them to successfully complete all daily objectives. Your key responsibilities will include operational leadership, where you will direct daily service operations with a focus on planning, scheduling, and resource management. You will align activities with protocols, quality standards, and production goals to ensure operational excellence and meet federal contract objectives. Additionally, you will oversee and support a diverse on-site workforce performing custodial, shelf stocking, and warehousing activities across varied shifts and schedules. This includes maintaining accurate employee time and attendance records, coordinating comprehensive training and safety programs, and managing employee performance to ensure high standards of productivity and efficiency. Customer satisfaction is paramount in this role, and you will commit to exceptionally high levels of service, ensuring a positive experience for every commissary patron. You will serve as the primary liaison for all operational communications with internal teams, external partners, and government stakeholders, maintaining strong relationships to support project objectives and operational success. Compliance and quality assurance are also critical, as you will ensure strict adherence to federal regulations, store directives, and organizational policies, maintaining a consistent and accountable work environment. In addition to these responsibilities, you will manage special projects and initiatives, conduct risk assessments, and implement strategies to efficiently meet objectives. You will address and resolve issues arising from staff or government entities, including complaints and grievances, through effective conflict resolution. Reporting and accountability will be key, as you will compile and submit daily operational data that is verified and complete, ensuring the facility's condition adheres to the federal contract's quality control standards. Safety and professional conduct are essential, and you will promote a safe workplace by adhering to security protocols and safety standards, exemplifying high-performance standards, and fostering a positive work environment. Flexibility is crucial in this role, as you will need to work a flexible schedule to meet business needs, including overnight shifts, evenings, or weekends. You will also be expected to manage high-stress situations effectively, demonstrating calm and effective problem-solving skills. Collaboration with internal teams, including stocking, custodial, warehouse, and management staff, will be necessary to ensure the successful operation of the facility. Overall, this position offers a dynamic and results-focused work environment where excellence is rewarded, and your contributions will significantly impact the lives of military families.