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Fountain Lead, Yellowstone General Stores
$39,000 - $39,000/Yr
Delaware North - Yellowstone National Park, WY
posted 2 months ago
Full-time - Entry Level
Yellowstone National Park, WY
Performing Arts, Spectator Sports, and Related Industries
About the position
The Fountain Lead at Yellowstone General Stores is responsible for supervising assigned concessions areas and leading team members to deliver excellent guest service in a fast-paced environment. This seasonal position offers the opportunity to work in the beautiful setting of Yellowstone National Park, ensuring a collaborative atmosphere while providing exceptional service to guests.
Responsibilities
- Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards.
- Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe.
- Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed.
- Perform opening and closing duties; verify stand inventories.
- Assist concessions team members in serving guests as business levels demand.
- Assist guests and team members, escalating concerns or questions to supervisor or manager as needed.
- Perform other duties assigned.
Requirements
- Minimum of one year experience in food service position required; previous experience in concessions as a supervisor or manager preferred.
- Previous cash handling or cashier experience required.
- Ability to deescalate guest and team member complaints or concerns and redirect to management.
- Previous supervisory experience preferred.
- No high school diploma or GED required.
Benefits
- Dorm-style housing available for $50/week including free laundry.
- Full RV hookups range from $50 to $80/week including water, sewer, and electricity.
- Meals provided at $75/week (optional for RV residents).
- Weekly pay.
- Employee discounts - 30% off non-grocery items.
- Flexible work schedules - you can expect to work 32-40 hours per week.
- Low-cost access to Yellowstone National Park urgent care facilities.
- Free and low-cost recreational opportunities including Yellowstone Employee Recreation Program (YCERP).
- Referral bonus - earn $200 for each eligible referral.
- Training and development with opportunities for internal mobility and growth.
