Fraud Analyst

About the position

The Fraud Analyst will monitor and investigate suspicious activity from multiple sources to control the risk of fraud losses for the Wintrust Financial Corporation. The Fraud Analyst will review available information and communicate regularly with the banks to minimize exposure, recovery of funds, and report fraud activity. All job duties will be completed in accordance with policies, procedures, applicable Federal regulations and SLA agreements under the principles of the Operations Mission Statement.

Responsibilities

• Process incoming and outgoing bank transactional fraud alerts (Check, Deposit, ACH, P2P, B2B, Wires and Loan) in Verafin daily.
• Process and review new account applications in Alloy.
• Process and review new and existing MSX/check fraud claims/disputes in the WTFC Case Management System.
• Review positive pay items each day and resolve or pass to the customer for review.
• Review accounts where kiting is suspected, and report as required.
• Monitor branch fraud reports and perform extra due diligence on accounts to control risk to the bank.
• Review any other unusual account activity as warranted.

Requirements

• High School Diploma or equivalent
• 2+ years’ experience in fraud, fraud claims, fraud disputes, loss prevention, BSA-AML, banking operations, banking retail, compliance risk management or law enforcement
• Fraud case Management experience (Verafin, Alloy, Actimize, ACI, FIS Falcon, etc)
• Proficient in computer skills including Microsoft Word, Excel, Outlook, and other Office programs.
• Ability to work core hours between 6am to 6pm Monday - Friday. Hours are dependent on the open assignment. Start times vary between 6am, 7am and 8am and ability to work on Saturday’s (8:30am to 1:30pm on a rotational basis as part of a 5-day work week)

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance