Fraud Analyst

About the position

Performs complex reviews of high-risk activity leveraging internal and external data sources to detect and mitigate fraud loss for stakeholders.

Responsibilities

• Performs proactive fraud reviews derived from various alert and non-alert based sources to minimize fraud impacts.
• Responds to fraud incidents as described within the Bank's Fraud Risk Management Program.
• Researches and forms initial determinations for complex situations to mitigate potential losses to the Bank and stakeholders while providing detailed documentation.
• Analyzes and investigates unusual activity and transactional patterns through account surveillance, review of client background information, monetary transactions, and branch escalations while responding quickly to high-risk incidents.
• Utilizes various systems to accurately document fraud attempts, trends, and loss events.
• Conducts due diligence research within various third party and internal databases to make fraud determinations.
• Reviews various reporting and provides approvals and guidance to front-line employees.
• Advises management on fraud-related incidents and emerging trends and makes recommendations for process improvement.
• Regularly exercises discretion and independent judgment in the performance of essential job functions.
• Follows Bank policies, procedures and guidelines.
• Maintains good punctuality and attendance to work.

Requirements

• Bachelor's degree or commensurate work experience required.
• Minimum of two (2) years of work experience in fraud alert processing, retail banking, bank security, audit, and/or Bank Secrecy Act reporting required.
• Knowledge of banking laws and regulations.
• Ability to communicate effectively and efficiently both verbally and in writing.
• Ability to handle complex situations requiring analysis or research while using independent judgment.
• Ability to work independently with minimal supervision.
• Ability to demonstrate initiative to accomplish work objectives.
• Ability to apply logic, interpret documents, and demonstrate ability to comply with procedures.
• Ability to work effectively in a fast-paced and team environment.
• Ability to multi-task with excellent organizational skills.
• Ability to maintain confidentiality.
• Ability to read and analyze data for suspicious behavior.
• Ability to maintain attention to detail.
• Ability to demonstrate effective time management skills and meet deadlines in a timely manner.
• Ability to work effectively and demonstrate flexibility in a continually changing environment.
• Ability to communicate effectively with all levels of management and staff.
• Ability to work extended hours.
• Skill in using a computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.