Fraud Operations Analyst

About the position

The team at Sunbit is seeking a skilled Fraud investigator with a sharp mind and a relentless pursuit of the truth. This person will act as the second level of fraud investigation in cases of detected trends, repeated suspicions, and complex investigation cases.

Responsibilities

• Analyze financial data, transaction patterns, and account information to identify potential fraud schemes.
• Utilize strong data analytical skills to uncover hidden patterns and anomalies.
• Conduct thorough investigations, including witness interviews (when applicable), data analysis, and evidence collection.
• Prepare comprehensive reports documenting findings and recommending appropriate action.
• Suggest improvements to our fraud controls and strategy by learning from investigated cases.
• Stay up-to-date on emerging fraud trends and technologies.
• Support the fraud ops team with broader investigative experience and capabilities.

Requirements

• Deep knowledge of fraud investigation tools and techniques around account originations and credit card transactions.
• Possess at least three years of experience explicitly investigating financial fraud, particularly in account origination and credit card transactions, with a proven track record of identifying red flags.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• A passion for protecting our customers and the financial services industry from fraud.
• Proficient in Excel/ SQL.

Nice-to-haves

• Experience with Fiserv / First Data or a similar issuer-processor (FIS, Tsys, etc.).
• Great executor, knows the skills to 'get things done' in organizations.
• Certified Fraud Examiner (CFE) designation.

Benefits

• Join one of LA's fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list, #161 on Deloitte Technology Fast 500 list.
• Mission driven + empowered + collaborative.
• Competitive pay and stock options.
• Unlimited PTO.
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave.
• Newly added HSA and Pet Insurance.
• 401K Plan with Matching.
• Cell Phone Stipend.
• Casual Dress.
• Open door policy / Open office floor plan.
• Team based strategic planning + Team owned deliverables.