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Sam's Clubposted 7 months ago
$31,200 - $45,760/Yr
Full-time - Entry Level
Rapid City, SD
10,001+ employees
Merchant Wholesalers, Durable Goods

About the position

At Sam's Club, our fresh food associates are integral to providing an exceptional shopping experience for our members. As a member of the freezer, cooler, and deli team, you will not only be responsible for stocking shelves but also for maintaining the operations and sanitary conditions of our freezers and coolers. This role is crucial in ensuring that our products are always ready for our members. Working in the deli department places you on the front lines of customer service, where your friendly demeanor can transform a good shopping experience into a great one. You will be part of a team dedicated to offering customers more of what they love, at a price they can afford. In this position, you will be tasked with ensuring that high-quality products are available for our members. This includes maintaining cleanliness, controlling temperatures, verifying expiration dates, and disposing of any lesser-quality food products. You will also be responsible for packing ready-to-sell products in appropriate containers and stocking displays to ensure a visually appealing shopping environment. The freezer, cooler, and deli stocker role is an excellent entry point for a fulfilling career at Sam's Club, where you can grow and develop your skills in a supportive environment. Your responsibilities will also include maintaining safety standards within the facility by adhering to all safety procedures and guidelines. This involves conducting safety sweeps, following proper forklift spotting procedures, and handling hazardous materials correctly. You will maintain the sales floor and merchandise presentation in the freezer, cooler, and deli area according to company policies, which includes handling claims and returns, zoning the area, receiving and stocking merchandise, and organizing product displays. Providing excellent member service is a key aspect of this role, as you will be expected to acknowledge members, assist with their needs, and resolve any issues they may encounter. At Sam's Club, we pride ourselves on offering competitive pay and performance-based bonuses, along with a comprehensive benefits package that supports the well-being of our associates. Our health benefits include medical, vision, and dental coverage, while financial benefits encompass a 401(k) plan, stock purchase options, and company-paid life insurance. We also provide paid time off for various needs, including parental leave and bereavement, ensuring that our associates have the support they need both personally and professionally.

Responsibilities

  • Maintain safety of the facility by following all safety standards, procedures, and guidelines.
  • Conduct safety sweeps and report unsafe situations to management.
  • Maintain the sales floor and merchandise presentation in the freezer, cooler, and deli area according to company policies.
  • Handle claims and returns, zone the area, and receive and stock merchandise.
  • Set up, clean, and organize product displays, and remove damaged goods.
  • Sign and price merchandise appropriately, and complete required audits and documentation.
  • Provide member service by acknowledging members and identifying their needs.
  • Assist members with purchasing decisions and resolve issues and concerns.
  • Comply with food handling policies and operate, repair, and sanitize equipment.
  • Monitor freezer/cooler fans, drains, and doors for proper operation.

Requirements

  • Must be 18 years of age or older.
  • Experience in stocking and customer service is preferred.

Nice-to-haves

  • Passion for customer service and stocking.
  • Ability to adapt to change and different work scenarios.
  • Creative thinking and problem-solving skills.

Benefits

  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits including 401(k), stock purchase plans, and company-paid life insurance.
  • Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Paid education assistance through the Live Better U program.
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