Front Desk help needed for busy Dermatology Office

Auburn Dermatology and Laser Center • Auburn, MA

444d • $35,360 - $39,520

About The Position

The Front Desk position at a busy Dermatology Office involves managing patient interactions, including checking in and out patients, scheduling appointments, and handling insurance verifications. The role is essential for ensuring a smooth operation within the office and requires strong communication skills and attention to detail.

Requirements

• High school diploma or GED required.
• 1 year of medical office experience preferred.
• 1 year of customer service experience preferred.
• Strong attention to detail and verbal communication skills.
• Ability to self-manage and work efficiently.

Nice To Haves

• Previous scheduling or call center experience.
• Experience with EMA software.

Responsibilities

• Checking in and checking out patients.
• Making appointments for new and existing patients in the EMA Mod Med System.
• Screening calls and entering patient demographics.
• Verifying insurance and working on insurance referrals.
• Answering a high volume of phone calls in a professional manner.
• Collecting copayments and past balances.
• Demonstrating a positive attitude towards coworkers and patients.

Benefits

• 401(k)
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED