Front Desk Receptionist/Administrative Assistant

About the position

Tiffany Music Academy is seeking a part-time Front Desk Receptionist/Administrative Assistant to join their team. This role is essential for ensuring a welcoming environment for guests and executing administrative tasks with high standards. The ideal candidate will possess strong organizational skills, a customer service focus, and the ability to multitask in a busy music school setting.

Responsibilities

• Greet and assist parents and students in a professional manner
• Respond to all phone/email/text communications and reiterate policies to parents
• Sort/file documents and maintain office records
• Manage school calendar information daily, weekly, and monthly
• Carry out tasks set forth by admin staff
• Oversee student/parent accounts
• Maintain decorum and presentation of the waiting room
• Ensure the school is opened properly and is clean
• Provide excellent customer support to students and parents
• Enroll new students
• Be a team player and help out where needed

Requirements

• 5+ years clerical experience
• 2+ years in a leadership position
• Strong customer service skills
• Solid written and verbal communication skills
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills
• Customer service attitude
• Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)
• Strong attention to detail
• Proven work experience as a receptionist, front office representative or similar role

Benefits

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan