Front Desk Receptionist for Facial Plastic Surgeon in Manhattan

About the position

The Front Desk Receptionist position at a busy Facial Plastic Surgery practice in Manhattan is designed for a highly motivated individual who will ensure a positive patient experience. This role involves greeting patients, managing appointments, and providing excellent customer service in a polished and professional environment.

Responsibilities

• Greeting guests in a friendly manner as they enter the office.
• Checking in and checking guests out.
• Answering incoming calls and managing leads meticulously.
• Scheduling guests for follow-up appointments and placing reminder calls.
• Coordinating provider schedules.
• Ordering office supplies.
• Opening and closing the office.
• Taking patient payments.

Requirements

• A minimum of 2 years in a customer service, hospitality, or guest-oriented environment (preferably in a high-end spa, country club, beauty industry, or high-end retailer).
• Spanish speaking (Bilingual) preferred.
• Warm and outgoing personality on the phone and in person.
• Polished appearance.
• Associates or Bachelor's Degree.
• Demonstrate great attention to detail.
• Ability to multi-task.
• Reliability and flexibility with your schedule.

Benefits

• Dental insurance
• Health insurance
• Paid time off