Landmark International Hotel Group Ltd. - Virginia Beach, VA
posted 4 days ago
Full-time - Entry Level
Virginia Beach, VA
Management of Companies and Enterprises
About the position
The Front Desk Representative at Candlewood Suites is responsible for providing exceptional guest services, ensuring a welcoming atmosphere, and assisting guests with their needs during their stay. This role involves greeting guests, answering inquiries, solving problems, and managing reservations, all while maintaining a professional appearance and attitude.
Responsibilities
- Greet every guest with a warm smile and assist them with check-in.
- Provide information about the hotel and local attractions to guests.
- Quickly and efficiently resolve any guest issues or requests.
- Assist guests in booking their stay and ensure they have all necessary information.
Requirements
- Excellent communication skills to interact with guests effectively.
- Ability to maintain a cheerful and helpful attitude at all times.
- Strong problem-solving skills to handle various situations.
- Team player who collaborates well with other staff members.
- Professional appearance and demeanor.
Nice-to-haves
- Experience in customer service or hospitality is a plus.
Benefits
- $250 sign-on bonus
- Discounts for employees and their friends and family
- Training and development opportunities
