Front Desk Secretary First Auto Connection - 4.4 Houston, TX Job Details Full-time $13 - $15 an hour 22 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Bilingual Spanish Customer service Data entry Organizational skills Proofreading Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual is a plus. Responsibilities Greet guests upon arrival and check them in/out efficiently and courteously. Handle reservations, cancellations, and modifications through various channels. Manage guest inquiries and provide information about hotel services, local attractions, and amenities. Perform data entry tasks accurately to maintain up-to-date records in the system. Operate phone systems to manage incoming calls and direct them appropriately. Assist with calendar management for scheduling appointments or meetings as needed. Maintain an organized front desk area and ensure all office supplies are stocked. Proofread documents and correspondence to ensure accuracy before distribution. Collaborate with other departments to fulfill guest requests and resolve issues promptly. Skills Strong customer service skills with a friendly demeanor. Proficient in data entry with attention to detail. Ability to manage office tasks effectively, including calendar management and file organization. Familiarity with computerized systems and office management software. Excellent proofreading skills for clear communication. Experience with phone systems for effective communication with guests and staff. Proficiency in Spanish is a plus, enhancing communication with diverse guests. Join our team as a Front Desk Agent where you will play a crucial role in creating memorable experiences for our guests while developing your professional skills in a supportive environment! Job Type: Full-time Pay: $13.00 - $15.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Ability to Commute: Houston, TX 77034 (Required) Work Location: In person