Front Office Admin Support - Primary and Specialty Care, San Luis Obispo

About the position

In this position, you will provide administrative and patient care support to assigned clinic in the Ambulatory and Community Practice. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Responsibilities

• Provide administrative and patient care support to the assigned clinic.
• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to ensure smooth outpatient flow.
• Facilitate the appointment making process, including transportation arrangements and maintaining sub-specialty physician schedules.

Requirements

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services.

Nice-to-haves

• Skill in using a PC with associated programs including Word, Excel, and Email.
• Skill in demonstrating work experience with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.