Front Office Clerk/Receptionist

$29,120 - $33,280/Yr

Avistone hospitality. - Sarasota, FL

Part-time,Full-time - Entry Level

Sarasota, FL

About the position

The Front Office Clerk/Receptionist is responsible for managing the front desk operations of a hotel, providing excellent customer service, and ensuring a welcoming environment for guests. This role involves handling check-ins and check-outs, addressing guest inquiries, and performing administrative tasks as needed. The position offers flexible scheduling options, including part-time and full-time shifts, with a focus on evening hours.

Responsibilities

• Manage front desk operations including check-ins and check-outs.
• Provide excellent customer service to guests.
• Handle guest inquiries and resolve issues promptly.
• Perform administrative tasks as required.
• Maintain a clean and organized front desk area.

Requirements

• Previous experience in customer service or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings.
• Basic computer skills and familiarity with hotel management software.

Nice-to-haves

• Customer service training is a plus.
• Willingness to go above and beyond for guests.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off