Front Office Supervisior/Lead

Arizona Eye Consultants • Tucson, AZ

395d

About The Position

The Front Office Supervisor/Lead at Arizona Eye Consultants is a key leadership role responsible for overseeing the daily operations of the front office in a multi-specialty ophthalmology and optometry practice. This position involves managing patient flow, supervising staff, and ensuring efficient office operations while providing opportunities for career growth and certification in the medical field.

Requirements

• High school diploma or GED.
• 5 years of experience in supervising front office operations.
• Demonstrable skills in motivating and training professional staff.
• Knowledge of applicable financial and clinical functions.

Nice To Haves

• Experience in a medical office setting.
• Strong interpersonal skills.
• Organizational skills.

Responsibilities

• Makes weekly schedules for the front office.
• Trains and supervises front office staff (check-in, check-out, and appointment secretary).
• Manages check-in, check-out, and office schedules.
• Coordinates with clinical supervisor to ensure a smoothly running office.
• Reports daily report to physician and practice administrator concerning the daily schedule, proposing solutions to any scheduling challenges and reporting on no-shows.
• Prepares a weekly status report regarding front office performance, proposing solutions to any challenges being faced.
• Prepares front office payroll information, and time card edits.
• Manages end of day balances for assigned office.
• Provides back-up to front office staff.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 51-100 employees