Confidential - San Jose, CA

posted 3 months ago

Full-time - Entry Level
San Jose, CA
101-250 employees

About the position

The Assistant Property Manager/Leasing Agent plays a crucial role in the management of a large residential property in San Jose, CA, which consists of over 150 units. This position involves assisting the Property Manager in various day-to-day operations, ensuring that the property is well-maintained and that residents have a positive living experience. The Assistant Property Manager/Leasing Agent is responsible for tenant relations, maintenance administration, rent collection, marketing, and general administration. This role requires a proactive approach to maintaining occupancy rates and minimizing delinquency, while also providing exceptional service to residents and prospective tenants. In this position, the Assistant Property Manager/Leasing Agent will be involved in completing lease applications, collecting rent, and serving notices regarding rent increases or lease infractions. They will conduct move-in and move-out inspections, greet prospective tenants, and provide tours of the community and available units. The role also includes maintaining traffic reports, participating in resident functions, and ensuring compliance with Fair Housing regulations. The Assistant Property Manager/Leasing Agent will update reports for the Property Manager and supervise leasing and maintenance staff in the absence of the Property Manager. Additionally, they will perform routine inspections of the property and assist in training leasing consultants. This position requires strong interpersonal and communication skills, as well as proficiency in property management software and Microsoft Office Suite. The ideal candidate will have a professional appearance and demeanor, and a commitment to providing excellent service to residents and prospective tenants.

Responsibilities

  • Assists the Property Manager with maintaining occupancy and delinquency rates.
  • Ensures the property provides an exceptional living environment for the residents.
  • Completes all lease applications and assists in rent collection.
  • Serves appropriate notices regarding rent increases, delinquent rent and other lease infractions.
  • Performs apartment move-in and move-out inspections as scheduled.
  • Greets prospective tenants and takes them on a tour of the community and the available units when needed.
  • Maintains traffic reports and follow-ups on all prospects.
  • Helps participate in resident functions.
  • Maintains and enforces guidelines under the Fair Housing Act.
  • Updates reports for the Property Manager, as required.
  • Supervises leasing and maintenance staff in the absence of the Property Manager.
  • Performs routine physical inspection of the property and reports service needs to maintenance staff.
  • Assists leasing consultants with training, motivation and role-playing when needed.
  • Provides leasing support with follow ups on leads through telephone inquiries and guest cards.
  • Prepares weekly traffic/renewal status reports.
  • Works closely with the Company's Corporate Management, Compliance Specialists and Back Office Staff.

Requirements

  • At least two (2) years of experience as an Assistant Manager at a large apartment community/property (90+ units).
  • Working knowledge of Fair Housing Rules and Regulations and Section 8/Housing Choice Vouchers.
  • Proficient in YARDI and MS Office Suite (Word, Excel, Outlook and Powerpoint).
  • High School graduate.
  • Assertive, with excellent interpersonal and communication skills.
  • Must project a professional appearance at all times.
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