Full Time - Sales Specialist - Millwork - Day

Lowe's - Morris Plains, NJ

Full-time - Entry Level

Morris Plains, NJ

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Specialist Millwork at Lowe's is responsible for delivering exceptional customer service while maintaining a well-stocked and organized store environment. This role involves understanding customer needs, providing expert product knowledge, and ensuring that merchandise is showroom ready. The Sales Specialist will engage with customers to close sales, execute orders, and support project needs, all while adhering to safety practices.

Responsibilities

• Deliver quality customer service while maintaining a clean and stocked store.
• Understand customer needs to recommend appropriate products and services.
• Ensure merchandise is showroom ready and operates correctly during demonstrations.
• Engage in safe work practices and properly operate store equipment.
• Explain product specifications and features to customers to facilitate sales.
• Provide consultative services to confirm customer needs are met before they leave the store.
• Execute orders and projects related to millwork.

Requirements

• High School Diploma or equivalent.
• 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.

Nice-to-haves

• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based on customer needs.
• 2 years of experience in customer service, including resolving complaints and building relationships.
• 2 years of experience following up on outstanding customer orders or sales.
• 1 year of experience promoting product-related services such as installation or delivery.
• 2 years of experience in a sales environment with required sales goals.
• 1 year of employment with Lowe's as a Sales Specialist.
• 1 year of experience in a trade directly related to Millwork.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Employee discount programs