Full Time Teller, Brookline, MA

Santander Bank • Brookline, MA

386d • $27,750 - $43,000

About The Position

The Full Time Teller position at Santander Bank serves as the first point of contact for both consumer and business clients. The role focuses on providing exceptional customer service, assisting clients with account-related inquiries, processing transactions, and promoting bank products and services. The Teller is responsible for maintaining operational integrity and ensuring a positive customer experience.

Requirements

• High School Diploma or equivalent work experience.
• 0+ years of cash handling experience in a retail or banking environment.
• Superior customer service skills.
• General math skills.
• Detail-oriented with the ability to function in a fast-paced environment.
• Excellent communication skills, concise and clear.

Responsibilities

• Acts as the first point of contact for consumer and business clients.
• Assists clients with resolving product, service, or account issues.
• Opens or closes accounts and processes transactions.
• Logs requests and escalates complex issues to the appropriate team.
• Sells targeted products/services as part of client-initiated interactions.
• Provides exceptional customer service by meeting customer demands for straightforward inquiries.
• Adheres to safe deposit box procedures and operations.
• Educates customers about their financial needs and bank products/services.
• Minimizes customer wait times and processes transactions accurately and efficiently.
• Recognizes referral opportunities and provides legendary customer service.

Benefits

• Salary range of $27,750 - $43,000/year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED