General Manager - Fast Food

Jimmy John's - Broken Arrow, OK

Full-time - Manager

Broken Arrow, OK

Food Services and Drinking Places

About the position

As a General Manager at Jimmy John's, you will play a crucial role in managing the restaurant's operations, ensuring high-quality customer service, and maintaining profitability. You will lead a team, oversee daily functions, and implement systems to achieve sales goals while fostering a positive work environment.

Responsibilities

• Manage all functions of the restaurant to ensure fast, accurate, world-class customer service.
• Achieve sales goals and develop employees while maintaining retention.
• Oversee hiring, training, evaluating, discipline, and termination of employees.
• Provide on-the-job training and coaching for new employees.
• Delegate and manage the ordering, receipt, storage, and issuing of supplies to minimize loss from waste or theft.
• Assist in the supervision, preparation, sales, and service of food.
• Forecast food items by estimating consumption per shift.
• Supervise food preparation and service operations while on duty.
• Assist team members during rush periods to ensure restaurant efficiency.
• Greet customers, take orders, use the cash register, assemble orders, and check for completeness and accuracy.
• Complete daily food preparations including meat and vegetable slicing, portioning, and rotating products.
• Execute systems and procedures with 100% integrity and completeness.
• Complete daily, weekly, and periodic paperwork with accuracy.
• Control inventory using weekly inventory systems and maintain regular ordering schedules.
• Conduct weekly manager meetings and audit systems and procedures.
• Complete preventative maintenance and upkeep on store equipment and supplies.
• Manage cash drawers during the shift and perform deposits and change orders.

Requirements

• Must be at least 18 years of age.
• Reliable transportation is required.
• Willingness to work overtime, holidays, and weekends as needed.
• Physical stamina to work 50-60 hours per week.

Nice-to-haves

• Experience in a fast-paced food service environment.
• Strong organizational skills.
• Ability to lead and motivate a team.

Benefits

• Dental insurance
• Health insurance
• Paid time off (PTO)
• Vision insurance
• Employee meal benefit program
• Career advancement opportunities