General Manager Location: Frisco-TX-75034-Frisco

$50,000 - $50,000/Yr

Layneschickenfingers - Frisco, TX

Full-time - Mid Level

Frisco, TX

About the position

The General Manager at Layne's Chicken Fingers is responsible for overseeing the daily operations of the restaurant, ensuring adherence to company policies, and maintaining a high standard of service and food quality. This role involves managing staff, driving sales and profit growth, and fostering a positive work environment that reflects the company's culture. The General Manager acts as a brand ambassador, engaging with the local community and enhancing customer experiences while upholding the restaurant's core values.

Responsibilities

• Schedule, train, manage, and develop staff, overseeing the orientation process and performance management.
• Communicate closely with leadership regarding hiring, counseling, and separation decisions, ensuring compliance with HR policies.
• Manage the restaurant budget and understand financial accountability.
• Perform regular cash and safe audits and monitor sales and cost trends.
• Maintain the restaurant in a clean condition and report maintenance issues promptly.
• Represent Layne's in alignment with the brand's Mission, Vision, and Core Values.
• Engage with the local community to promote Layne's and enhance its popularity.
• Enhance the quality of customer experience and maintain excellent customer relationships.
• Carry out management responsibilities in accordance with organizational policies and applicable laws.
• Participate in employee meetings and training programs.
• Maintain food cost while ensuring quality standards and manage purchasing and inventory controls.
• Conduct safety, sanitation, and maintenance programs.
• Handle sudden situations such as staff or customer complaints and emergencies.

Requirements

• Minimum of High School Diploma or GED required; a college degree in hospitality and management preferred.
• Minimum of 5 years of previous fast food drive-through supervisory experience.
• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook) and adaptable to new systems quickly.
• Ability to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs.

Nice-to-haves

• ServSafe or Department of Health certification.
• Local restaurant marketing experience.

Benefits

• Competitive salary
• Generous benefits package