General Manager of Restaurants

About the position

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants! The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Functionally reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.

Responsibilities

• Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Requirements

• Bachelor’s Degree
• 6+ years of front of house management experience in a high-volume, fast-paced restaurant
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!