General Manager, Production Partnerships

About the position

We are seeking a strategic and analytical leader to drive the production partnerships at the heart of our HEI origination platform. In this role, you will develop and execute strategies for our title, appraisal, and credit partnerships, fostering deep relationships within these ecosystems to enhance our underwriting process and investment performance. You will identify high-impact opportunities to improve our risk-assessment platform, prioritize enhancements based on business impact, and lead cross-functional initiatives to optimize key performance indicators. Collaborating closely with internal stakeholders, you will influence and align teams on new product initiatives while effectively communicating key metrics, progress, and recommendations to senior leadership. This is an opportunity to take ownership of a key pillar of our efforts to scale and expand our unique offering to more Americans.

Responsibilities

• Leverage structured thinking to break down complex problems, define the product vision, and roadmap across our title, appraisals, and credit partnerships.
• Ensure maximum business impact by identifying and prioritizing features and products which improve conversion, efficiency, and quality.
• Manage partnerships, including cultivating relationships with partner leadership, conducting regular performance reviews, ensuring contract compliance, and addressing any performance issues.
• Develop systematic approaches to evaluating our partners and their products, and champion a data-driven approach to decision-making across our partnership strategy.
• Establish KPIs that enable early identification of positive and negative trends and opportunities for improvements.
• Gather insights from internal and external user feedback, production analytics, research, experiments, and competitors to understand user and partner needs.
• Drive product delivery by working collaboratively with product managers, design, engineering, and operations to quickly execute on your initiatives and iteratively deliver value.
• Orchestrate flawless product and process launches by ensuring a high quality bar and achieving maximum adoption by internal teams as needed.
• Influence overall company strategy by bringing product thinking and insights to leadership stakeholders.
• Drive stakeholder alignment by communicating and building deep relationships which facilitate trust.
• Build compelling cases for your recommendations in order to gain buy-in and support throughout the organization.

Requirements

• 8+ years of experience in product strategy, product management, strategy or management consulting, general management and/or business operations.
• A strong track record of accomplishments that had significant business impacts.
• Previous experience at a startup preferred.
• MBA preferred.
• Experience in fintech, insurance, financial services, and/or real estate preferred.

Benefits

• Generous health benefits including medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off and 10 company holidays.
• Flexible remote & onsite work options.
• Fully paid parental leave with additional transition time.
• 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage.
• Monthly stipends for internet, mobile plans, and a one-time home office reimbursement.