General Manager

McAlister's Deli - Downers Grove, IL

Full-time - Senior

Downers Grove, IL

Food Services and Drinking Places

About the position

The General Manager at McAlister's Deli is responsible for overseeing the restaurant's operations, ensuring high standards of quality service and cleanliness, and effectively managing the recruitment and development of staff. This role requires strong leadership skills and a focus on cost-effective operations while meeting the goals set by upper management. The General Manager must engage with both customers and employees to drive continuous improvement in store operations.

Responsibilities

• Administer, direct, and oversee the recruitment and development of subordinates.
• Ensure the proper implementation and effective application of operational standards of quality service and cleanliness.
• Operate the restaurant in a cost-effective manner.
• Assist in achieving goals set forth by upper management.
• Demonstrate knowledge and leadership in restaurant operations.
• Engage with customers and employees to understand their needs.
• Drive continuous improvement of overall store operations.

Requirements

• Senior level leadership experience in a restaurant or similar environment.
• Strong knowledge of operational standards and quality service.
• Proven ability to manage and develop a team effectively.
• Experience in cost management and achieving operational goals.