General Manager

About the position

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

Responsibilities

• Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty, payroll, omni-channel, and retail shrink.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity.
• Address any issues identified by Ulta Beauty's financial and operational reporting.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Stay informed regarding new and existing industry trends, products, and services.
• Maintain prompt, regular attendance and hold all store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team of top talent.
• Address policy violations with appropriate corrective action.
• Build a highly engaged team that embodies the Ulta Beauty brand.
• Create an inclusive environment that inspires and encourages growth and engagement.
• Lead all aspects of manager and associate development including training and performance reviews.
• Participate in ongoing training to enable continuous professional development.
• Model a culture of open communication by sharing enterprise strategy with direct reports.
• Promote a culture of teamwork by working alongside the management team.
• Execute the Guest Engagement Leader program to drive business results.
• Ensure compliance with Ulta Beauty's policies, procedures, and standards.
• Adhere to and enforce Ulta Beauty's dress code.
• Use the company's scheduling tool to schedule associates effectively.
• Protect company assets and minimize loss by ensuring all store standards are met.
• Execute day-to-day inventory control processes.
• Support continuous improvement by influencing the adoption of company initiatives.
• Regularly communicate with field leadership on business trends and opportunities.

Requirements

• Bachelor's degree is preferred.
• 3-5+ years of fast-paced, retail management or other relevant work experience.
• Success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
• Proven ability with monitoring inventory levels, achieving operational excellence, and executing merchandising directives.
• Experience with attracting, developing, and motivating top talent.

Nice-to-haves

• Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices).
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Strong organizational skills to manage multiple tasks.
• Ability to react under pressure and use good judgment in ambiguous situations.