General Manager

About the position

Are you ready to lead a dynamic team in one of the fastest-growing franchise markets? We're seeking talented General Managers to oversee our Papa John's operations. We have locations across the state of North Carolina and are expanding! Don't miss out on this exciting opportunity! Apply today and let's build the future of Papa Johns North Carolina together! With 25 stores already in place, this is an opportunity to make a significant impact on a market with locations in every corner of the state. As part of a company committed to operational excellence and a people-focused approach, you'll play a crucial role in driving success and fostering a positive work environment. Join our team and be a key player in our franchise's growth journey. With a total of 70 Papa John's locations and growing across three markets, the possibilities are endless. Apply now and be part of something special!

Responsibilities

• Build a system of quality with team members to meet Papa John's standards.
• Respond promptly and professionally to customer concerns and feedback.
• Train and promote quality standards to team members using available tools.
• Recruit customer-focused team members and maintain adequate staffing levels.
• Orient, train, and coach team members to exceed customer expectations.
• Conduct performance reviews, document issues, and take disciplinary action as needed.
• Manage sales goals by providing friendly customer service and training on products.
• Execute local restaurant marketing to increase sales and community presence.
• Manage profit goals by controlling food, labor, and other costs within budget.
• Plan and manage inventory levels using the restaurant's inventory system.
• Ensure the restaurant is clean, fully equipped, and meets safety standards.
• Oversee maintenance and repairs to equipment, as well as safety and security measures.

Requirements

• Inventory Management
• Training Experience
• Staff Scheduling
• Fast-Paced Experience
• Fluent in English
• Money Handling
• Food Safety

Benefits

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K
• Employee discount