GENERAL OFFICE ADMIN (Onsite)

Full-time - Entry Level

Aiea, HI

Administrative and Support Services

About the position

Provides general facilities administration support for assigned region/branch locations or warehouse which may include data entry, collections, route optimization and problem solving. Ensures all receivables are applied properly to open invoices in a timely manner to avoid impact to profitability. May confirm customer appointments, update schedules with new customer information and provide team members with daily appointments/routes.

Responsibilities

• Prepares physical bank deposits and posts all collected monies to customer accounts.
• Performs data entry of new sales agreements and conversions of existing sales agreements.
• Maintains customer files, both paper and electronic.
• Processes open Accounts Payable using applicable system(s).
• Performs manual work order completions.
• Performs outbound collection calls to unpaid new business and rejected payments.
• Analyzes current-month technician work schedules for optimization opportunities.
• Provides miscellaneous clerical support (i.e., filing, supply ordering, state/regulatory reporting).
• Reconciles all bank deposit and finance transactions to a point of zero variance.
• Responds to all open customer follow-up requests and provides proper resolution.

Requirements

• High School Diploma or General Education Degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Skill in written and verbal communications.
• Skill in attending to detail.
• Skill in maintaining the integrity of administrative transactions.
• Personal time management and organizational skills.
• Skill in being flexible with work priorities.
• Skill in multi-tasking.
• General working knowledge of the business unit products and services.
• Skill at navigating Mission to perform appropriate customer account updates.
• Knowledge of Variant scheduling and ability to read and follow automated scheduling requirements.
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Benefits

• Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays
• Tuition Reimbursement benefits (for FT Colleagues)
• Multiple avenues to grow your career
• Training and development programs available