General Office Clerk

About the position

Keenan has an exciting career opportunity for a General Office Clerk in our Torrance office. As a General Office Assistant you will provide support for a variety of clerical tasks, including typing documents and filing records. You will also open, copy and distribute incoming mail for the EBTPA department and assist with document retrieval. The General Office Assistant is required to be in the Torrance office 5 days a week (Monday - Friday). Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability.

Responsibilities

• Copy all checks received daily & distribute to the eligibility and claims team as applicable, securely storing checks in organized files until ready for delivery to Accounting for deposit
• Deliver checks to Accounting daily for deposit
• Copy and send out all COBRA notices within 14-day COBRA mandated timeline
• Track all COBRA notices with USPS
• Print, mail and index copy of student status letters providing by Eligibility Specialists
• Issue all HIPAA Letters upon request
• Print and mail all monthly invoices for retirees and FSA checks
• Upload daily inbound FSA documents to Alegeus and update tracker with volumes of receipts
• Correct, reissue and report return mail that's delivered to the department (e.g., ID Cards, Keenan issued check payments, member EOBs, etc.)
• Open, sort, batch, scan and index all daily EBTPA mail receipts
• Print and mail any outbound correspondence for EBTPA personnel (including expedited parcels with tracking)
• Handle all inbound documents received via fax or email channels
• Correct, reissue and report return mail that's delivered to the department
• Update records in Javelina as it related to front-end processes (e.g., proper scanning & indexing, Mark as Complete, etc.)
• Bookkeeping/reporting of clerical-related workloads
• Other duties as assigned

Requirements

• Accuracy and attention to detail
• Excellent organizational and communication skills
• Good organizational skills
• Basic data entry knowledge is desired
• Must be proficient in Microsoft Office, Adobe, and Outlook

Benefits

• Competitive base salary
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan - 50% up to 6%
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company