About the position
As the General Store Manager, you OWN your store! You strive to exceed sales goals while delivering an exceptional customer experience and overseeing all aspects of store operations. You are passionate about developing a strong team to drive sales and deliver best-in-class customer service. “Operational Excellence” is your middle name, and your store always exemplifies Vera Bradley’s brand standards. Above all, you are a brand ambassador, consistently modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!
Responsibilities
- Lead by example with an exceptional sales ability and a strong presence on the sales floor, setting the pace for your team.
- Analyze reporting and daily sales trends to make business decisions necessary to achieve store’s financial goals.
- Implement plans to meet store’s KPI goals.
- Recruit, hire and retain a high-performing team.
- Invest in team’s development through training, performance feedback, individual development plans and annual performance reviews.
- Provide ongoing performance feedback through real-time coaching.
- Connect with your team consistently and drive associate engagement by celebrating team progress and performance.
- Uphold Vera Bradley’s brand standards through exceptional visual merchandising.
- Communicate the brand’s aesthetic, philosophy and lifestyle to associates and customers.
- Provide a clean, organized and inviting environment for all.
- Uphold Vera Bradley’s core values and adhere to company policies and procedures.
Requirements
- 2+ years of prior retail management experience or proven Vera Bradley management ability.
- Available to work evenings, weekends, and holidays to support store opening, closing and peak business needs.
- At least 18 years of age.
- High school graduate (or equivalent), or ideally have a bachelor's degree in business, marketing or a related field.
Benefits
- Bonus eligible position, bonus based on achievement of company metrics.
- Medical insurance PPO and High Deductible Health Plan options.
- Dental insurance, no cost preventative and 80%/20% restorative up to $2k per year.
- No cost vision benefit for those electing medical insurance.
- 401k with generous company match, immediate vesting (age and service requirement).
- Generous MTO (Managed Time Off).
- 9 paid company holidays.
- 4 weeks of VB paid family leave (hours and service requirement).
- Volunteer paid time off.
- Paid bereavement leave.
- 2X salary employer provided life and AD&D insurance.
- Employer paid short-term disability insurance.
- Employer paid long-term disability insurance.
- HSA with an annual employer contribution up to $2500.
- Flexible spending accounts.
- Ancillary benefits including identity protection, legal services and pet insurance and individual policies through Aflac.
- EAP with access to work/life wellness support including no cost unlimited telephonic counseling services.
- Holistic wellness program providing no cost access to a variety of financial, physical and mental wellness experts.
- Annual birthday gift.
- Generous product discount.
- Professional development assistance and resources.
- Matching charitable donations and leadership grants.
- Fitness centers at corporate offices.
- DailyPay option for wage payment.
