Global Operations – Chief of Staff

About the position

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Responsibilities

• Own the development and delivery of the Global Ops three-year plan (3YP).
• Develop board materials and monthly executive reviews.
• Coordinate and execute communication strategy.
• Manage ongoing administrative tasks such as coordination of staff deliverables and business reviews for the Chief Operations Officer and the senior leadership team.
• Lead the development and coordination of internal & external communications related to strategy, key initiatives, and performance to stakeholders and associates.
• Program manage key projects and initiatives ensuring timely delivery and alignment with strategic priorities.
• Facilitate collaboration across various departments and regions ensuring effective communication and alignment of efforts.
• Track and analyze key performance indicators to identify areas of improvement and drive operational excellence.
• Identify and implement process improvements to enhance efficiency, productivity, and quality across the operations leadership team.

Requirements

• 7-10 years related experience with at least 3 years in strategy and business planning.
• Bachelor’s degree in business, operations or related field.
• At least 4 years in a program management capacity leading enterprise wide projects and initiatives.
• Ability to communicate and influence in a variety of situations.
• Ability to work and thrive in a matrix environment.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.
• Willingness / ability to travel 10% - 15% of the time; some overnights; mostly domestic travel.

Benefits

• Flexible time off for exempt associates.
• Paid time off for non-exempt associates.
• Up to 12 paid holidays per year.
• Health benefits (including medical, dental, and vision plan options and health spending accounts).
• Mental health support.
• Disability benefits.
• Up to 12 weeks of paid parental leave.
• Adoption assistance.
• Fertility planning coverage.
• Legal benefits.
• Long-term care insurance.
• Commuter benefits.
• Tuition reimbursement.
• Charity gift matching.
• Employee stock purchase plan.
• 401(k) retirement savings with employer match.
• Access to TransUnion’s Employee Resource Groups.