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Goods Electric Heating Air - Youngstown, OH

posted 4 days ago

Full-time - Entry Level
Youngstown, OH
Specialty Trade Contractors

About the position

Goods Electric Heating & Air is adding a dedicated team member to the team that is a customer-oriented person that will uphold our core values and help us fulfill our core focus. We are seeking a candidate that has excellent customer service skills and the ability to help our customers with their needs!

Responsibilities

  • Complete all general HVAC in-home service calls and system checks.
  • Establish customer rapport to sell the right products and services.
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service, dispatch, and the warehouse to ensure overall success of the business.
  • Maintain a clean, organized job site and well inventoried truck.
  • Participate actively in all training exercises, morning meetings and one on one meetings.
  • Train and mentor apprentices to ensure ongoing company growth.
  • Be accurate and timely with invoices, timecards, curbside feedback and option sheets.

Requirements

  • Excellent customer service skills
  • Ability to work in a team environment
  • Strong communication skills
  • Technical proficiency in HVAC systems

Nice-to-haves

  • Experience in HVAC service
  • Knowledge of finance options and maintenance plans

Benefits

  • Accrued Paid Time Off
  • Retirement Plan with Match
  • Paid Holidays
  • Flexible Health Plan
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