GROCERY/DEPT LEADER

Kroger • Smithfield, VA

398d

About The Position

The Grocery/Department Leader at Kroger is responsible for creating an outstanding customer experience through exceptional service while overseeing the daily operations of the grocery department. This role involves directing and supervising all functions, ensuring a safe and clean environment, and supporting the overall grocery operations. The leader will embrace the Customer 1st strategy, promote teamwork, and uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• High School Diploma or GED.
• Any management experience.
• 1 year of grocery retail experience (desired).
• Adhere to all food safety regulations and guidelines.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Nice To Haves

• Experience in training and developing associates.
• Knowledge of inventory management and scheduling.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Direct and supervise all functions, duties, and activities for the department.
• Support the day-to-day functions of the grocery operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Assist store management in preparing the store/department budget and profit and loss reviews.
• Monitor and control expenses for the department.
• Stay current with present, future, seasonal, and special ads.
• Implement the period promotional plan for the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store's layout and be able to locate products.
• Gain and maintain knowledge of products sold within the department and respond to questions about products.
• Adhere to all local, state, and federal laws, and company guidelines.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Communicate company, department, and job specific information to associates.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

Benefits

• Part-time position with flexible hours.
• Opportunities for career growth and development.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees