Grocery Manager - Assistant-Wylie, TX

Full-time - Entry Level

Wylie, TX

Food and Beverage Retailers

About the position

The Assistant Grocery Manager at Tom Thumb is responsible for supporting the Grocery Manager in ensuring excellent customer service and maintaining a fresh inventory. This role involves overseeing daily operations, managing staff, and ensuring compliance with company policies and procedures. The Assistant Grocery Manager plays a key role in enhancing customer satisfaction and operational efficiency within the grocery department.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service.
• Assists customers by making product suggestions and engages in suggestive selling techniques.
• Answers and responds to incoming calls appropriately and resolves customer complaints as needed.
• Responsible for total store operations in the absence of the Store Director.
• Assists with planning daily operations and monitoring production processes.
• Builds grocery displays, rotates and discards outdated or spoiled products.
• Ensures cleanliness of work area and department, implementing effective promotional displays.
• Assists with coordinating grocery sales promotions and ensures merchandise is correctly priced and displayed.
• Monitors employee productivity and may schedule employees for adequate coverage.
• Trains employees in store policies, sales, and record-keeping procedures.
• Prepares sales and inventory reports and controls inventory levels according to division directives.
• Supervises the processing of reclamation and maintains orderly conditions in the grocery department areas.
• Operates related equipment such as pallet jacks and hand trucks, and performs receiving duties.

Requirements

• Strong communication and interpersonal skills.
• Basic math skills and knowledge of weights and measures.
• Ability to frequently reach, lift, and maneuver objects up to approximately 50 lbs.
• Knowledge of product variety, perishability, and handling standards.
• Ability to stand for long periods and perform repetitious arm movements.

Nice-to-haves

• Experience in grocery store operations or management.
• Familiarity with inventory management systems.

Benefits

• Competitive hourly wage
• Opportunities for advancement
• Employee discounts