Ground Operations PAX Planner

Full-time - Entry Level

Erlanger, KY

Air Transportation

About the position

The position involves collaborating with the Ground Operation team to plan and coordinate passenger charter flights, which include both military and commercial operations. The role requires providing administrative support to the Manager of Passenger Services by completing passenger statistical reports and performing other necessary administrative duties. Additionally, the candidate will work with the Manager and colleagues to enhance and improve the current reporting system.

Responsibilities

• Assist Sr Manager Charter and VIP Services in planning and coordinating passenger charters including both military and commercial.
• Follow up with vendors and contractors to ensure ground handling arrangements are in place.
• Coordinate with AMC POC on Atlas Air requirements and expectations for military operations.
• Coordinate with commercial/charter customers to ensure their requirements are identified and supported.
• Provide administrative support to Sr Manager Charter and VIP Services with reporting requirements.
• Complete and distribute passenger statistical information within various departments in Atlas Air.
• Liaise with governmental authorities for US Customs pre-clearance when needed.
• Liaise with Passenger Service Representatives to ensure all requirements are met in a timely manner for safe and on-time flights.
• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Identify and elevate any issues or concerns with the upcoming operations.
• Perform job duties in a timely and efficient manner.
• Follow Company, local, and government safety and security policies and procedures.
• Follow up with vendors for ground handling invoices.
• Support other departments when requested.

Requirements

• Minimum of one year airline experience
• Bachelor's degree in aviation management or equivalent ground handling/airline operations experience
• Good management and negotiation skills
• Proficiency in IT systems including WORD, EXCEL and PowerPoint
• Good written and verbal skills
• Ability to lead and work with interdepartmental teams
• Ability to multitask and coordinate time-sensitive duties
• Ability to work in a team environment
• Ability to understand Passenger ground handling, deicing, fuel, and catering procedures

Benefits

• Equal Opportunity Employer
• EEO rights information available
• Pay Transparency Statement