Group Manager - Learning & Knowledge

Bangalore, IN

Professional, Scientific, and Technical Services

About the position

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Responsibilities

• Develop and implement a comprehensive development strategy aligned with the organization's goals and objectives, with a focus on Risk & Compliance.
• Collaborate with business leaders on needs and design interventions to build capabilities across the organization.
• Design and deliver capability-building programs for talent development, including leadership and management development.
• Drive the development of leadership competencies at all levels across the organization.
• Lead high-level change management initiatives, inspiring and motivating teams to achieve transformational results.
• Create and implement development action plans for employees and develop internal learning and development capabilities across the organization.
• Partner with external service providers and learning partners to ensure adequate mentorship and training of team members.
• Ensure process objectives and customer requirements are met and drive continuous process improvements and transformation.

Requirements

• Minimum 10 years of experience in Learning and Development, with a focus on Risk & Compliance in the Financial Services sector.
• Ability to ideate strategic direction and initiatives through designing business outcome models, contracting structures, and identifying new opportunities and business lines.
• Strong conceptual understanding of Learning & Development, with awareness of contemporary methodologies and high capability in designing and delivering programs in management and leadership.
• Expertise in leading efforts on continuous process improvements and transformation and carrying out maturity assessments.
• Strong knowledge of Risk & Compliance regulations, such as AML, KYC, and GDPR.

Nice-to-haves

• An HR-specific post-graduate degree from a renowned university.
• Proven experience in end-to-end Learning and Development knowledge, preferably within the business process services space and finance and accounts.
• Ability to influence internal and external customers, Operations, and Finance partners.
• Ambitious individual who can work independently towards agreed targets/goals and with a creative approach to work.
• Intuitive individual with an ability to manage change and proven time management skills.
• Proven interpersonal skills, with the ability to contribute to team effort by accomplishing related results as needed.
• Up-to-date technical knowledge, with a commitment to attending educational workshops and reviewing publications.