Group Sales Manager

Sonesta Hotels - Nashville, TN

Full-time - Mid Level

Nashville, TN

Accommodation

About the position

The Group Sales Manager at Sonesta Nashville Airport is responsible for executing the hotel's sales strategy to achieve occupancy, average daily rate, and market share goals. This role involves developing and implementing sales strategies, managing client relationships, and collaborating with the Director of Sales and regional leadership to drive revenue, particularly for extended stay offerings.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients.
• Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction.
• Develop and maintain relationships with key clients to produce extended stay room sales.
• Regularly sell hotel rooms through direct client contact.
• Partner with hotel DOS and Regional Sales Director to maximize RevPar opportunities in the local market.
• Achieve budgeted revenues and personal/team sales goals and maximize profitability within all areas of responsibility.
• Produce regular reports and sales forecasts.
• Identify operational problems impacting marketing activities and overall hotel sales performance and work with department heads on solutions.
• Create and implement hotel-level tactical sales plans that drive measurable incremental occupancy and increase average rates.
• Enhance the image of the hotel in the local community.
• Deliver sales activities/performance to ensure actual sales exceed the established revenue plan.
• Analyze current/potential market and sales trends to maintain and increase revenue and market share.
• Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.
• Develop and maintain positive relationships with officials and representatives of local community groups.
• Act as 'Manager on duty' as required.
• Attend Evening Social and Breakfast events to prospect for additional sales leads.
• Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.
• Perform other duties as assigned.

Requirements

• Previous background from full-service hotel industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office and Opera systems preferred.
• Ability to travel including some overnight travel is required.
• Valid driver's license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 25 pounds.

Nice-to-haves

• Experience with Opera systems preferred.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance