Guaranteed Cost Processor - Premium Audit

Travelers • Oklahoma City, OK

395d • $42,100 - $69,500

About The Position

The Premium Audit position at Travelers involves rating and invoicing physical audits, policyholder reports, and estimated audits under the supervision of the Processing Ops Manager. The role requires the completion of various audits, effective communication with auditors and analysts, and the ability to identify and resolve system errors. The ideal candidate will manage work assignments to meet production, timeliness, and quality goals while maintaining knowledge of relevant insurance rules and regulations.

Requirements

• High school diploma required.
• Strong organizational skills required.
• Strong demonstrated customer service orientation required.
• Working knowledge of Microsoft Office products with emphasis on Excel functionality required.
• Prefer 2 or more years work experience in Premium Audit.
• Working knowledge of insurance rules and regulations related to premium determination.
• Knowledge of Property Casualty Premium Audit processing, Workers Comp, and Commercial Lines products and coverage.
• Basic math skills.
• Good written and verbal communication skills.
• Strong organizational skills.
• Ability to work under pressure while maintaining production, timeliness, and quality standards.
• Ability to work independently and in a team environment.
• Ability to be detail-oriented.
• Strong work ethic.

Nice To Haves

• Experience with voucher software and various rating systems for billing purposes.
• Experience in training employees.

Responsibilities

• Rate and invoice physical audits, policyholder reports, and estimated audits.
• Complete complex audits.
• Communicate with auditors and analysts when additional or corrected information is needed.
• Identify and resolve all system errors.
• Maintain appropriate levels of production, timeliness, and quality.
• Document Audit System with results of completion as required.
• Maintain knowledge of all rating systems and use when necessary.
• Communicate with underwriting services and marketing offices to obtain information for adjustments.
• Update and balance account financials.
• Understand the various systems needed for adjustments.
• Maintain current knowledge of state agency and bureau rules related to premium determination.
• Understand and apply applicable State laws pertaining to voucher completion.
• Assume responsibilities for continued personal development.
• Assist co-workers and provide backup in other areas as needed.
• Provide customer service to internal and external customers as necessary.
• Perform other work-related duties and assist in special projects as assigned.
• Assist in training of employees when requested.

Benefits

• Health Insurance for employees and eligible family members from the first day of employment.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness program with tools, discounts, and resources for wellness goals.
• Access to free professional counseling services and health coaching.
• Matching Gift and Volunteer Rewards program for charitable contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED