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Marriott International - Ohkay Owingeh, NM
posted 2 months ago
Full-time - Entry Level
Ohkay Owingeh, NM
Accommodation
About the position
The Guest Experience Expert at Marriott Worldwide is responsible for creating memorable and unique experiences for guests throughout their stay. This role involves a variety of tasks including processing operational needs, addressing guest requests, and sharing local highlights, all while ensuring a professional and safe environment. The position emphasizes a hands-on approach to service, requiring the expert to be active and engaged in their work.
Responsibilities
- Deliver a wide range of services to guide guests through their entire stay.
- Process operational needs and address guest requests promptly.
- Complete reports and share highlights of the local area with guests.
- Maintain a safe workplace and follow company policies and procedures.
- Uphold quality standards and ensure professional appearance and communication.
- Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds.
Requirements
- High school diploma or G.E.D. equivalent is preferred.
- No related work experience is required.
- No supervisory experience is required.
- No specific license or certification is needed.
Benefits
- Opportunities for training and development.
- Recognition programs for outstanding service.
- A supportive and inclusive work environment.
