Guest Experience Manager

CAVA • Los Angeles, CA

432d • $47,840 - $47,840

About The Position

The Guest Experience Manager at CAVA plays a crucial role in ensuring that guests have a positive and memorable experience from the moment they enter the restaurant. This position involves engaging with customers, educating them about the menu, and customizing their meals to meet their preferences, all while maintaining a clean and organized environment.

Requirements

• Ability to stand for long periods of time
• Ability to lift up to 50 pounds
• Must be able to bend and reach overhead often
• Possess dexterity to handle tongs, pots/pans, and other equipment
• Comfortable working in temperatures ranging from hot to cold
• Comfortable working near open flames
• Ability to maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Ability to sit, squat, and kneel occasionally
• Ability to work in a constant state of alertness and safe manner
• Ability to occasionally work in outdoor weather conditions

Responsibilities

• Enthusiastically educate guests about the menu and assemble orders as requested
• Keep the serving line, dining room, and restrooms clean and organized
• Follow recipes and procedures to maintain food quality and consistency
• Adhere to safety and sanitation procedures
• Restock stations and keep them clean and organized
• Ensure the overall cleanliness of the restaurant
• Deliver a delicious, unique, and memorable experience to each guest
• Put deliveries away and perform any additional duties assigned
• Cross train across the restaurant to ensure rapid growth

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Telemedicine services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed