Guest Services Leader

$33,280 - $39,520/Yr

Pilot Company - Cullman, AL

Full-time - Entry Level

Cullman, AL

10,001+ employees

Food and Beverage Retailers

About the position

The Guest Services Leader at Pilot Company is responsible for supervising employees and overseeing the general operations of the store. This role emphasizes excellent customer service and requires a self-motivated individual who can assist managers in maintaining a well-functioning facility. The ideal candidate will have a strong understanding of retail operations and a commitment to quality service.

Responsibilities

• Supervise employees and manage daily store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with various tasks to ensure smooth operations.
• Maintain a customer-focused culture within the team.
• Ensure the store is well-maintained and meets quality standards.

Requirements

• Previous experience or working knowledge of retail operations.
• Strong customer service skills.
• Proficiency with calculators, computers, and other equipment.
• Ability to work collaboratively as part of a team.
• Flexibility to work nights, days, weekends, and holidays.

Benefits

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay