Health Unit Coordinator

Christ Hospital

Full-time - Entry Level

Hospitals

About the position

The Health Unit Coordinator (HUC) plays a crucial role in supporting the clinical team by providing clerical assistance and facilitating communication between patients, staff, and various departments. This position is responsible for managing patient-related data entry, maintaining medical records, and ensuring efficient operations within the unit. The HUC also serves as a trainer for new hires, ensuring they are onboarded effectively into the role.

Responsibilities

• Greet visitors and assist them as needed.
• Keep Clinical manager/staff informed of issues.
• Meet and greet patients, visitors, and staff.
• Answer patient call lights promptly and politely.
• Maintain admit/discharge logs (census cards).
• Obtain signatures on consent forms for hospital and medical treatment.
• Make copies of advanced directives for patient charts.
• Facilitate communication with ancillary departments.
• Communicate with various departments in a professional manner.
• Serve as a resource for the location of supplies and medical records.
• Communicate with physician offices regarding patient records.
• Adhere to departmental and hospital customer service standards.
• Call for STATs as needed.
• Complete consults in Epic appropriately.
• Timely admission, transfer, and discharge of patients.
• Maintain a manual order entry system according to downtime procedures.
• Prepare requisitions for services such as maintenance requests.
• Enter/record unit-based charges as appropriate.
• Assist physicians with EPIC as needed.
• Run daily audits/reports from EPIC as directed by the manager.
• Maintain current and old patient charts.
• Place forms and results in charts in a timely manner.
• Copy and retrieve parts of medical records as necessary.
• Keep all charts in designated order and stuff charts as needed.
• Monitor and maintain the tube system and office equipment.
• Order, verify, and put away supplies and equipment as needed.
• Perform routine maintenance for office equipment.
• Type and file for the unit (not patient records).
• Run errands as needed and enter plant maintenance work requisitions.
• Notify Clinical Engineering for malfunctioning equipment.
• Serve as a positive role model and maintain a positive attitude.
• Ensure timely and appropriate follow-through of job functions.
• Participate in unit governance activities and performance improvement activities.
• Attend in-services and unit meetings or read minutes.
• Maintain the integrity of unit equipment and assist in patient medical emergencies.
• Follow the chain of command and complete all unit assignments as requested.

Requirements

• High School graduate or GED required.
• Previous experience as a Health Unit Coordinator for at least 3 years is required for HUC Trainer role.
• Competent in reading at the 9th grade level and math at the 7th grade level as demonstrated on a nationally normed test.
• Typing speed of at least 25 words per minute is required.
• Ability to pass a pre-hire basic computer literacy test is required.
• Skills with medical terminology preferred.
• Ability and willingness to work within a team and accept delegated duties.

Nice-to-haves

• Health Unit Coordinator certification preferred.
• Certification in American Heart Association Basic Life Support for Health Care Providers preferred.

Benefits

• Health insurance coverage.
• Paid holidays.
• Flexible scheduling options.