Healthcare Operations Manager (Facility Administrator)

DaVita - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic, ensuring that patient care is prioritized while fostering a supportive and growth-oriented environment for your team. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for building strong relationships with patients and continuously improving their health through clinical goal setting and quality improvement initiatives. Your work will be meaningful, as you will leave each day knowing that you have made a difference in the lives of patients and have contributed to the professional growth of your team. In this role, you will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best care possible. You will manage the complete operation and performance of the clinic, which includes adhering to budgetary constraints, forecasting expenses, managing vendor relationships, ordering supplies, and ensuring compliance with regulations. While you will have the autonomy to run your clinic, you will also have the support of your director, regional peers, and the broader company to help you succeed. DaVita values a culture of growth and collaboration, where leaders are encouraged to reward team members for demonstrating shared beliefs and behaviors. You will partner with the Regional Operations Director to address employee and patient concerns, driving towards regional goals and standards. This position offers a unique opportunity to explore your next career journey within a company that prioritizes work-life balance and personal and professional growth.

Responsibilities

• Lead and develop a cross-functional clinical team to deliver high-quality patient care.
• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Build strong relationships with patients and continuously improve their health through clinical goal setting and quality improvement initiatives.
• Collaborate with clinical and financial teams to produce results that align with business needs.
• Partner with the Regional Operations Director to address employee and patient concerns and drive towards regional goals and standards.
• Foster a positive work environment that supports teamwork and collaboration.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Nice-to-haves

• Experience in healthcare operations management.
• Strong leadership and mentoring skills.
• Ability to work collaboratively with diverse teams.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match.
• Paid time off and PTO cash out.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance.