GS RESERVES LLC - Boca Raton, FL

posted 24 days ago

Full-time
Boca Raton, FL

About the position

The Bilingual Customer Care Coordinator position at GS RESERVES LLC in Boca Raton, FL, is a full-time role focused on delivering exceptional customer service in both Spanish and English. The coordinator will handle various customer communications, perform data entry tasks, and ensure the accuracy of claims and documents. This role requires strong organizational skills and a proactive approach to problem-solving, making it ideal for detail-oriented individuals who thrive in a fast-paced environment.

Responsibilities

  • Perform general data entry tasks
  • Handle incoming calls and other communications
  • Analyze and process all claims and verify accuracy
  • Record information as needed
  • Prepare and circulate reports as needed
  • Perform additional duties as required

Requirements

  • Previous customer service experience is preferred
  • Strong organizational skills
  • Experience with data-entry functions
  • Ability to perform basic computer skills
  • Ability to organize a daily workload by priorities
  • Must be able to meet deadlines in a fast-paced quickly changing environment
  • Have a proactive approach to problem-solving
  • Team-oriented

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid holidays
  • Paid time off
  • Vision insurance
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