Hollister CO. - Assistant Manager, Somerset North

$39,520 - $39,520/Yr

Abercrombie & Fitch - Troy, MI

Full-time - Entry Level

Troy, MI

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Manager at Abercrombie & Fitch Co. is a dynamic role that combines business strategy, operational oversight, creativity, and people management. This position is pivotal in driving sales results by analyzing business performance and ensuring best-in-class customer service. The Assistant Manager is responsible for overseeing daily store operations, which includes managing opening and closing routines, and enhancing efficiency across all store processes. This role also requires leveraging creative skills for floorset updates, styling recommendations, and product knowledge to enhance the customer experience. In addition to operational responsibilities, the Assistant Manager plays a crucial role in talent management. This includes recruiting, training, and developing team members, fostering engagement, and creating an inclusive environment where both employees and customers feel valued. The company promotes a philosophy of internal growth, allowing Assistant Managers to build on their foundational skills and advance into future leadership roles within the organization. The Assistant Manager is expected to bring their best selves to work every day, contributing to a positive workplace culture and ensuring that the store meets its sales and operational goals. This role is essential in maintaining the brand's commitment to quality and customer satisfaction, while also driving the overall success of the store.

Responsibilities

• Drive sales results by analyzing business performance and providing exceptional customer service.
• Oversee daily store operations, including opening and closing routines.
• Enhance efficiency in all store processes.
• Implement floorset updates and styling recommendations based on product knowledge.
• Lead talent management efforts, including recruiting, training, and development of team members.
• Foster an inclusive environment for both team members and customers.
• Manage staffing, scheduling, and payroll processes effectively.
• Ensure effective communication within the team and with customers.
• Protect company assets through effective loss prevention strategies.

Requirements

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills to address challenges effectively.
• Awareness of inclusion and diversity principles.
• Ability to thrive in a fast-paced and challenging environment.
• Team building skills to foster collaboration and engagement.
• Self-starter with a proactive approach to tasks.
• Strong interpersonal and communication skills to connect with team members and customers.
• Drive to achieve results and meet sales targets.
• Adaptability and flexibility to handle changing situations.
• Ability to multi-task and manage various responsibilities simultaneously.
• Interest and knowledge in fashion trends and products.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement