Home Equity Loan Processor

About the position

As a Home Equity Loan Processor at BECU, you play a crucial role in helping members achieve their financial goals. Your expertise ensures a seamless loan processing experience, where accuracy, efficiency, and exceptional service come together to support our members' needs. You will be an integral part of BECU’s mission to provide competitive and member-focused lending solutions, making a lasting impact on the financial well-being of our community.

Responsibilities

• Analyze and review documentation such as title searches, appraisals, income verification documents, and insurance binders to assess credit and collateral acceptability.
• Work collaboratively with members, branch staff, and underwriters to satisfy all underwriting conditions and obtain final loan approval.
• Ensure applications are complete, properly scored in the Loan Origination System, and meet all accuracy standards prior to closing.
• Communicate with external vendors to clear any outstanding collateral conditions and facilitate timely loan closures.
• Manage multiple loans at various stages while handling inquiries from members and staff.
• Contact members and escrow companies to negotiate final terms and coordinate signing appointments.
• Maintain a deep understanding of BECU’s Home Equity Loan pricing structure to offer optimal solutions.
• Deliver prompt, professional, and courteous service, ensuring that member inquiries and concerns are resolved effectively.
• Educate members on BECU’s financial products and services to enhance their financial well-being.
• Perform other duties as assigned to contribute to team success.

Requirements

• Associate’s degree in Business or equivalent work and/or educational experience required.
• Minimum of one year in Home Equity or Mortgage Lending.
• Thorough understanding of real estate lending practices, including federal and state regulations.
• Knowledge of RESPA, HMDA, Fair Lending, ECOA, and HUD regulations.
• Proficiency in verbal and written communication to deliver exceptional customer service.
• Must comply with Safe Act legislation, requiring annual registration as a Mortgage Loan Originator (MLO).
• Full-time hours with flexibility for additional hours as needed.

Nice-to-haves

• Analytical and problem-solving skills to ensure loan accuracy and compliance.
• Comfortable managing multiple loans simultaneously in a fast-paced environment.
• Passion for providing outstanding service and financial guidance to members.
• Familiarity with loan origination systems and financial software.

Benefits

• Medical, dental, vision and life insurance coverage.
• Disability and AD&D insurance.
• Health care and dependent care flexible spending accounts.
• Health savings accounts.
• 401k plan and employer-funded retirement plan.
• Accrue 6.16 hours of paid time off (PTO) per pay period (up to a maximum of 160 PTO hours per year).
• Receive ten paid holidays throughout the calendar year.