Homelessness Prevention and Benefits Navigation Manager

$73,000 - $78,000/Yr

United Indians Of All Tribes Foundation

Full-time - Mid Level

Social Assistance

About the position

The Homelessness Prevention and Benefits Navigation Program Manager is responsible for managing and administering the HPP/TS program contracts focused on eviction and homelessness prevention services, tenant support, and benefits navigation. This role involves ensuring contract deliverables are met, coordinating service provision, and developing relationships with various stakeholders, including agencies, employers, and landlords.

Responsibilities

• Oversee Homeless Prevention program, including a team of case management and coordination staff.
• Ensure grant contract deliverables are met and the program adheres to quality standards.
• Identify program delivery concerns, issues, and potential solutions.
• Hire, train, and supervise staff and consultants.
• Manage and utilize participant data systems for outcome tracking and evaluation.
• Generate reports and utilize data in continuous quality improvement (CQI) efforts.
• Maintain contracts, MOU/MOA's, and other agreements to provide critical services.
• Act as a liaison between funders, partner agencies, UIATF program staff, and HPP team.
• Attend or initiate necessary or relevant meetings and conferences.
• Provide oral presentations of program services, accomplishments, and progress, as needed.
• Conduct staff meetings regularly and provide ongoing training for all staff; provide professional development opportunities for staff.
• Implement training initiatives and operational assignments.
• Prepare all required reports (i.e.; monthly, quarterly, annual) and work with the finance team to submit timely and accurate invoices to funders.
• Assist UIATF and stakeholders in developing supplemental programs to meet identified needs.
• Oversee and provide guidance in staff enrollment of clients and the subsequent provision of services.
• Develop relationships with relevant agencies and partners for referrals and collaboration.
• Supervise and regularly review data collection and maintenance, including electronic and hard copy client files, to ensure compliance with contract obligations and excellence in service provision.
• Implement and develop program policies/procedures, ensuring adherence to policies and procedures, collaborating with Community Services Division Director.

Requirements

• Bachelor's degree in human services or related field and/or 5-8 years of relevant work experience.
• Demonstrated ability to communicate effectively with people of diverse backgrounds and with diverse communication styles.
• Strong understanding of local systems and awareness of existing resources for clients experiencing imminent homelessness.
• Strong understanding of local and state landlord-tenant laws.
• Ability to work with diverse populations, including the BIPOC and LGBTQIA2+ communities; specifically, the urban Native population.
• Successful completion of a criminal background check.
• Valid Washington State Driver's license and current auto insurance.
• Must have own reliable transportation to travel to meetings with providers, clients, and events.
• Demonstrated ability to update and maintain client database with strict adherence to confidentiality/privacy and security standards.

Benefits

• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance