Hospitality Office Manager

About the position

Tallahassee State College is excited to announce a full-time opening for the position of Hospitality Office Manager – P00440 in with the Florida Public Safety Institute. We’re looking for someone who shares our commitment to fostering a vibrant campus community. As a Hospitality Office Manager, you’ll be responsible for performing administrative functions as assigned with the ability to communicate effectively verbally and in writing.

Responsibilities

• Answers main Hospitality telephone line and routes calls appropriately; provide information regarding hospitality functions; and ensures positive guest experience.
• Receives, reviews, and coordinates Conference Center reservation contracts.
• Works collaboratively with state and local agency partners regarding requests for Conference Center, Dining, and Lodging.
• Compiles information and performs necessary calculations for customer and agency client invoices and other documents.
• Reconciles and processes hospitality and customer agency records.
• Coordinates documentation submission to business office to ensure timely invoicing for services.
• Audits Fund III expenditures and client invoices to ensure accuracy.
• Use applicable computer applications and basic computer functions.
• Assists with handling and reviewing Cost Center Reports.
• Maintains and prepares statistical data for Conference Center, Dining Facilities, and Lodging operations.
• Coordinates with TSC Communication to timely update and maintain hospitality website content and other marketing materials.
• Serves as a lead worker directing research performed by Federal Work Study Students.
• Assists and supports departments with additional administrative duties for Conference Center, Dining, and Lodging, including event set-up, campus closure, emergency needs, and inclement weather preparations.

Requirements

• Graduation from a standard high school or equivalency diploma, and four years of administrative or office experience, or an equivalent combination of education and experience.
• Requires one year experience as a supervisor, which may run concurrent with the required experience as indicated above.

Benefits

• Comprehensive State of Florida benefits, including retirement through the Florida Retirement System.
• Opportunities for professional development.
• A generous leave policy, including paid holidays plus winter and spring breaks.
• A collaborative and inspiring campus community.
• Tuition waivers and tuition reimbursement programs for continuous learning.
• Free access to TSC athletics, fine arts, and performing arts events.